Privacy Policy
Effective date: October 29, 2026
This Privacy Policy explains how Nova Lova LLC ("Nova Lova", "we", "us") collects, uses, and protects personal information when you use our websites and membership platforms (the "Services"). We are a limited liability company registered in Wyoming, USA.
1. Information we collect
| Category | Examples |
|---|---|
| Account data | Email address, display name, login identifiers. |
| Billing data | Subscription status and billing identifiers. Full card numbers are handled by our payment processors, not stored by us. |
| Messaging data | Messages you send and receive within the Services, used to provide and improve the messaging experience. |
| Usage data | Device, browser, approximate location (from IP), and interaction logs. |
2. How we use information
- To provide, operate, and improve the Services.
- To process subscriptions and payments through our payment providers.
- To deliver AI-assisted and human messaging and personalize your experience.
- To communicate with you about your account, security, and support.
- To comply with legal obligations and prevent fraud or abuse.
3. AI-assisted messaging
Some replies within the Services are generated with the help of artificial intelligence, with human oversight. Message content may be processed by trusted AI service providers solely to generate responses and maintain conversation context. We do not sell your messages.
4. Sharing of information
We share personal information only with:
- Payment processors to bill subscriptions.
- Infrastructure and AI providers who process data on our behalf under contract.
- Authorities where required by law or to protect our rights and users.
We do not sell your personal information.
5. Cookies
We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings.
6. Data retention
We retain personal information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.
7. Your rights
Depending on your location, you may have rights to access, correct, delete, or export your personal information, or to object to certain processing. To exercise these rights, contact us at the address below. Residents of the EEA/UK and certain U.S. states (e.g., California) have additional rights under applicable law.
8. Security
We use reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
9. International transfers
We operate from the United States. If you access the Services from outside the U.S., your information may be transferred to and processed in the U.S. and other countries.
10. Children
The Services are not directed to anyone under 18. We do not knowingly collect information from minors. If you believe a minor has provided us information, contact us and we will delete it.
11. Changes
We may update this Policy. Material changes will be posted here with a new effective date.
12. Contact
Nova Lova LLC30 N Gould St, Ste R, Sheridan, WY 82801, United States
Email: novakovicbbrs@gmail.com